Posted Jul 18, 2012, 10:38 am
Storms like the one this weekend can cause havoc with utilities, but some Downtown residents and workers have been having issues with their Sprint cellular phone service for a little longer.
"It's ridiculous," said Caitlin Jensen, a Barrio Viejo resident who works Downtown. "I don't have a land line, so I count on my cell phone for my work and to keep in touch with my family."
Jensen says she first started having problems on July 10.
The problem is with calls. In Jensen's case, they get dropped. Another customer reports that she has trouble receiving them.
"My phone doesn't ring," said Julie McGee, a Sprint customer. "Then I see that I have a voice mail."
Both Jensen and McGee can still receive text messages, but sometimes they are delayed.
"Sprint is aware of an issue affecting some customers in the Tucson area that may cause disruption of voice service," the company said in a statement Tuesday. "We are working around-the-clock to repair the issues and ask for our customers’ continued patience."
Sprint did not give a date for a fix.
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Which company has the best cell service in Tucson? Do you have trouble with dropped calls?
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